Can I claim after being injured in a hotel? 

Possibly. A claim may be available if the hotel or occupier failed to take reasonable steps to keep the premises safe. 

Can a hotel be liable for poor maintenance? 

Yes, if poor maintenance caused or contributed to the injury and reasonable precautions were not taken. 

What if the injury happened near a pool? 

Pool area hazards may require investigation of cleaning, signage, surface condition, lighting and supervision or safety systems. 

What evidence should be preserved? 

CCTV, incident reports, maintenance records, photographs, booking details, witness details and medical evidence may be important. 

How long do hotel injury claims take? 

Timing depends on liability, medical evidence, injury severity, insurer response and whether proceedings are required.